Recent Articles and News
Have a big moment coming up? A big sale? Asking for a raise? Speaking to a crowd? What you do right before that moment may make -- or break -- your chance to shine.
Explaining why American Girl has been successful for 30 years... one of my favorite stories.
The Secret of Airbnb's success? They understand something others miss.
Want to understand Jobs Theory more clearly? An interview with co-author Karen Dillon
Want to get innovation right? Ask different questions.
You want to be a team player -- but you're drowning in work. Here's how to say no. An Interview with HBR Guide to Office Politics author Karen Dillon.
Are you doing a new colleague a favor giving them the real lay of the land? Or making yourself vulnerable?
Colleagues stealing your ideas? Your thunder? Your opportunities? Here's how to fight back, with dignity. An interview with Karen Dillon